You are here because you indicated that you recieved some sort of failure message like "Java is disabled or not installed". To determine which, go ahead and go into your browsers options.
• If you are using Internet Explorer, to go the "Tools" menu and select "Internet Options". Then go to the "Advanced" tab and scroll down the list. You will notice sections like "Accessibility", "Browsing", "Security", etc. There should be a section labeled "Java (Sun)" - make sure the options in that section are all checked. If you cannot find a "Java (Sun)" section, that means you do not have Java installed on your computer. Go ahead and download the most current version of Java from the Official Java Website (Click on the download link that corresponds to "Java SE Runtime Environment (JRE)"). When you are finished downloading and installing it, go ahead and make sure it shows up in your Internet Options > Advanced tab again, and then retry the Java Test Page.
• If you are using Mozilla Firefox, go to the "Tools" menu, then click "Options...", and then click the "Content" tab at the top of the dialog. In the first gray-bordered section there, you should see a checkbox that say "Enable Java". If not, then Java is not installed on your machine so you'll need to go ahead and do that by downloading the latest version from the Official Java Website (Click on the download link that corresponds to "Java SE Runtime Environment (JRE)"). When you are finished downloading and installing it (make sure you restart your computer), go ahead and make sure it shows up in your Tools > Options > Content tab and that the checkbox is checked, and then retry the Java Test Page.
Note: To return to this page after restarting your computer or browser, use the Search box on any of the help pages and search for "236" (without quotes).
If after following the above steps, Java still does not work correctly, please use this feedback form let us know about your situation.